Posted by: eliz_beth | October 8, 2017

Disney App #2 – MVP talk

When you’re developing, you’ll hear mention of the MVP.  No, that’s not a reference to someone on your team or a client, or a spokesperson, but to what has been determined the Minimum Viable Product.  MVP is what everyone has agreed to being the minimum functionality to determine the project a success.

For the Disney app, I could go crazy with options and data and all sorts of fun things.  It would also take longer to build and prep for training.  Since this is for fun and this is just to model how to build an app, what we will do is determine what our MVP looks like for this version.  That’s the beauty about Salesforce, you can go back and build on, enhance all you want later.  You’re not stuck with what is accomplished in the MVP.

So here are the things I would like to track in this initial version:

  • Date of visit
  • Which parks were visited
  • Which rides were rode
  • Wait times for rides – posted and my experience
  • Rating for ride *open question- overall or per experience?*
  • Report or dashboard showing rate of completion.
  • General park impressions (crowded, tour groups, empty)

Those I’m going to use as my baseline and for how I am going to structure my org.  Will there be other ways to do it? Of course.  Better ways?  I hope to make the best choices with these goals in mind and forward thinking to what I could want to track next.  Honestly, this is why I love working with other admins and architects- everyone brings different insights and experiences to brainstorming how the app could be built and it is better for it.  For now, you’ll have to suffer through my thoughts unless you care to comment below to add to the conversation.

Looking at my MVP items, I am seeing a structure.  The easiest solution would be to go into a new org and start adding fields to the account object, saying it represents each visit to the park.  You could indicate which park, ride, etc via picklists.  You would open the app, fill out a new record, and be on your way to the next ride.  You could set up fields to automatically default to today’s date and current time to help save a step but you’d be entering a lot of repetitive information or quickly use up all your fields for one record to hold all the data.

This is a bad idea. Shoving everything on the account object is not going to benefit you more at the end of the day than scribbling notes on a sheet of paper that you never refer back to again.  Once you enter the 3rd ride of the day and have repeated the same fields multiple times, you’re not going to want to enter information anymore.  What started out as fun is now a chore- just like many users think of entering data.  So we need a structure that will facilitate the ease of entering information AND also allow us to do all the reporting and analysis of the data later on.  What’s the point of entering it if you haven’t learned anything from it?  Maybe you have a goal of riding everything at least once per visit, without reports and dashboards, it makes it harder to realize what you have and have not rode.

Next post is going to be outlining how I will set up my org to manage all of this.  For anyone reading along, I’m not planning on using opportunities or anything associated with ordering.  Keeping it simple for now.  Till next time!

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Posted by: Elizabeth | October 2, 2017

Disney App #1 – Brainstorming

I’ve often explained Salesforce by relating it to LEGO.  You have this big box of LEGO that within reason, you can build anything you want with.  There are certain rules you need to follow (stagger joins for strength, posts can’t connect to posts) but outside of those you are free to put together and take everything apart as much as you want.  Like LEGO, Salesforce provides new pieces and new ways to build in 3 releases a year.  These releases, these additions of functionality and streamlining, are why you want to keep as much as you can to the pieces you are given.  You have the option to make custom pieces (think 3d printer options here) using code, but they are not going to be able to take advantage of the new goodies Salesforce provides as easily as staying with the standard blocks.  

For this project, I’m staying in the realm of configuration.  I will use automation like process builders, workflows, etc, but I am not going to utilize any code.  This is my favorite way to develop in Salesforce by the way- I love the challenge of finding a way to declaratively meet a requirement!  I admit, there are times that code is the way to go for various reasons but every good admin and dev out there know the more you stick to the standard features, the better you are off long term to take advantage of the ever evolving platform.  

To begin, I like to start with a whiteboard.  I like to visualize the different components of the system and processes I’m looking to build.  It helps me determine the best path forward.  This is where experience and analytical skills come in, especially if you’re not leveraging Salesforce for a traditional Account/product/selling/etc application.  

Here’s a picture of my initial notes when thinking through what I want to do:

So my first thoughts are:

  • What do I want to track?
  • What are the different components to consider?
  • Do I have a structure in mind in how these all connect?

What I have in the photo are notes- it’s not a commitment.  It’s purely first steps in brainstorming as in this case we’re going outside the standard Account based model in terms of what we’re tracking but we are going to keep to the philosophy of using the standard functionality and see if we can model what we’re wanting after the account model.  
Before I go any further- as this is purely a fun exercise, I am going to focus on Magic Kingdom park of Walt Disney World.  It is complex enough on it’s own to give us a lot of data and options to consider for our app.  Plus, if you’re going to WDW, you’re going to go to Magic Kingdom. I don’t know anyone who skips this park during their visit!

Next thoughts and questions:

  • How does MK fit an account model?
  • How granular do I want to be?
  • What components do I want to focus on for my MVP (Minimum Viable Product)?  (More on this in another post)
  • What are my questions about the component experiences?  Why am I interested in tracking any of this information?
  • Recognize that I want to be able to update via Salesforce1, so mobile is a consideration in design.

That’s a bit to ponder about for now— there’s lots of other questions going on in my mind as to design, what information I already have access to supplement the detail records, and any apps I may be aware of I can install to help me reach my goals.  Just tossing this out there, but do I want to consider tracking time in lines?  Crowd information from various sites?  Posted wait times versus experienced wait times?  

If you have any ideas or considerations, feel free to share them in the comments!  

Posted by: Elizabeth | September 28, 2017

Yes, even for just one day…

I have been very lucky to attend Dreamforce every year since 2010. I often call it geek Christmas because of all of announcements and excitement! Shoot one year it was in December which helped with the idea.

So this year we ran into a problem. We have an 11 year old daughter and two professionals who have their can’t miss events happening the same week. I wish I could bring my daughter to Dreamforce, she loves computers and I think would greatly enjoy the opportunity, Dreamforce is 18+ only.  There have been some school groups invited before, but perhaps a young WIT event would be an interesting program.

So this year I am planning to be at Dreamforce for Monday, soak up and learn as much as possible, see Marc Benioff’s keynote and then head back to the east coast while he attends his training out of town. 

But why? Why travel across the country for one days worth of Dreamforce?

Because it is WORTH it.  I will return with more knowledge, insight into where Salesforce is going, new product announcements, the opportunity to connect with fellow friends in the community, and best of all, it actually doesn’t stop when I leave. I will still be participating online, watching all live streams, and reading all the tweets and posts. If you ever have the opportunity to go to dreamforce, take it! This year if you can’t, then you’re welcome to hang out with me online where we will do Dreamforce from afar!

Posted by: Elizabeth | September 19, 2017

New Blog Series – Salesforce for the Disney Geek

One of the things I love about Salesforce is you have the opportunity to learn and build in your own sandbox org.  And as long as you keep it active, it is yours free and clear!  Granted, you can’t expect to run a business or have multiple users in it but it does give you the perfect platform to stretching your idea of what you can do with the platform.

So with that, through this series of posts, I’m going to come up with a design and build a Salesforce app to track my experiences at Disney World.  The main reason for this particular app will be to track what experiences I’ve enjoyed during a visit.  This way I can see my own data, what I’ve done, what I did or did not like, crowd, wait times, ride problems, etc.  I can then take this data and build dashboards showing how much I did in a day, multiple visits, etc.  I can double check what I did on a visit, if I want to complete a quest or challenge (ride all the rides in Tomorrowland!) — shoot this could even be fun to share with friends and helpful in syncing pictures with timelines.

So I hope you’ll join me and if there’s anything in particular you would like to see or cover, post it in the comments!

Posted by: eliz_beth | February 24, 2017

New blog series! You help decide the path!

Recently I’ve gotten into the hobby of metal detecting.  Don’t laugh, it isn’t all senior citizens wandering about digging holes.  It’s very interesting from a technical point of view and an excuse to get outside and exercise.

I was thinking of doing a series of posts on my process in creating a salesforce org and designing it for a specific purpose.  Either to catalog my finds from metal detecting or an app to use while at Disney World to capture information from visits such as what rides and experiences we visit, our score for them, etc.  Then to have dashboards showing our trip.

So dear readers, what would you rather see?  How I put together and build something to track my finds or one to track a Disney visit? Take the poll and let me know!

Posted by: eliz_beth | July 13, 2016

Dreamforce 2016 – Where to sleep?

Updated for Dreamforce 2016

Yes, even though it is non-stop there are times you must sleep during Dreamforce! If anything for your own sanity and to keep up with all the amazing things you’ll experience.  Additionally you’ll want a place to drop off your swag, stash your clothes and take a shower.  Honestly this is easily your biggest expense getting to Dreamforce (short of airfare depending on where you’re traveling from).

Here’s some tips on how to save on lodging during Dreamforce:

  • Check for rates through your company travel program, if available.  You can lock in rates now if they are acceptable to you.
  • Alternatively, if you’re a member of a rewards program, look at your associated company’s offerings.  You may be able to apply your points to your stay or consider staying somewhere to maximize points for status and future travel.  I have come away from Dreamforce with enough points to cover vacation travel for my family before.  Whatever you do, do the math.  There are lots of trade-offs to this approach.
  • Utilize various websites such as Orbitz, Priceline, etc to find rates that may be acceptable.
  • Dreamforce reserves rooms called a room block at various hotels in the area.  With the room blocks, there are usually discounted rates available only through the Dreamforce site after you have registered to attend.  Finding lodging via the Dreamforce registration site can include various additional perks such as free Wi-Fi access at that location rather than being charged.  In the Dreamforce registration site there is a list of hotels, distance from Moscone, prices, and options available to choose from.  Unless you are very lucky, my experience has been this is the opportunity for best rates.
    • Did you not register for a hotel when you registered for Dreamforce? Log back in and you can see what is available.  Rooms can open up closer or in the block, but do NOT count on it.
    • Nothing available for the dates you pick? Change the dates around. Check arriving earlier or leaving later or both. Sometimes doing this will give you results you didn’t get otherwise. It’s not Dreamforce, but the hotel industry.
    • If you end up reserving a hotel that has a room block, but it was sold out on the registration site, contact the hotel and politely mention you are attending Dreamforce as well and want to see if they would match the block rate for your room.  Costs nothing to ask and may save you some money.  Don’t expect them to say yes, but you don’t know if you don’t ask!  I do know people whom have been successful with their requests and some who have not.  Try before you arrive and at the front desk when you check in if not successful over the phone.
  • Do you know anyone who lives in the area? Friends, family?  Explore the option of asking to crash at their place.
  • AirBnB and other similar options- typically I’d say go for it, many people do and have success.  Just make sure you have all your documentation and have read through it all.
  • Roommates!  Even an expensive option can be more budget friendly with friends.  Coworkers, user group friends, Success community friends- lots of options are out there to meet people to share space with.  Check with the space to make sure you’re within their requirements (maximum # in room, etc).  When you reserve, if you don’t have a roommate yet but open to the option, get a room with two beds as you may meet someone before Dreamforce to share with!  There are always people looking for space.  Be smart but it can mean an opportunity for you to reduce your cost.
    • Idea- you have 2 beds, someone is looking for a room. They’re a stranger, but you know someone who can give up their room to the stranger so you and your non-stranger friend could share your room.  Just be VERY careful juggling reservations with the hotels.
    • New this year- Perch a service to help you find a roommate.  They are a new service and while I am not advocating using them at this time, it is a possible option. If you’re interested, contact them via their website.
  • Rental agencies – there are many options to consider through a traditional rental agency.  I know many small companies who have saved on costs by renting a house instead of everyone staying in a hotel.  A company, a group of friends- doesn’t matter who.  If staying with friends, be sure to agree up front on costs, payment, and determining who gets what sleeping place to avoid issues later.
  • Youth Hostels – this is an extremely affordable option used by many visitors to San Francisco.  There is one actually next to one of my favorite places to eat on Mason.  Prices vary depending on choices but short of staying for free I’ve not heard of anywhere cheaper.  It is a great solution if you need to save money and just want a place to stash your clothes, take a shower, and get some sleep.
  • Note- there is no Dreamboat this year.  It may return in the future.

Those are some tips to staying in San Francisco.  There’s lots of things to consider while considering your options above as well.  Some of those include:

  • Distance from Moscone and Dreamforce Campus locations (not everything is in Moscone)
  • Transportation options (is it on a MUNI line? A Dreamforce shuttle line? Could I bike there?)
  • Your comfort level. Read up on locations in San Francisco- if you’re not a city person there may be some areas you will not feel comfortable in for various reasons.
  • Are you planning to attend late night functions/parties/etc? This could impact your transportation options in some cases or you may not want to have an hour plus commute.
  • Hotel benefits- free breakfast, free wifi, airport shuttles- all of these and more can make a difference in deciding where to stay,
  • Hotel differences- shared bathrooms with other guests, twin size beds, small rooms- if it is cheap, there’s usually a reason.  Not all hotels are the same of course so if you’re interested in one, research it or don’t be surprised you’re sharing a bathroom.

All told, if at all possible, I recommend staying somewhere near Moscone if your budget allows, at one of the official Dreamforce hotels as there will be shuttles  available to get around at least to those locations.  Within a short distance of Moscone there is usually the option of pedicabs as well.

The one thing I do not suggest, is to expect to wing it and find a room at the last minute or when you get there.  Alas, sleeping at Moscone is not an option.

Happy sleeping!

Posted by: eliz_beth | September 2, 2015

When you need users to edit Read Only fields…

… but you’re sure not going to give them the “Edit Read Only Fields” permission?  Here’s how I used Actions to make this happen.

Let’s say in Salesforce you’ve built an object where the record is completed (people have to have access to the fields to edit) but once it goes through an approval process or a final save of some sort, the desire is for no one to be able to easily edit the fields. And by the way, you’re doing all of this declaratively- no code or visualforce here!

You would create the object and basically have 2 record types – one where all the appropriate fields can be edited, the other you’ve locked down at the page layout level everything to be Read Only (so users don’t even get the impression they could make a change). Also add a validation rule that you can’t make a change to the record if it is a read only record type. So when it’s “done”, it switches record type to Read Only layout and Bob’s your uncle. I’ve referred to this as “locking” the record.

Until someone comes along and says “Well, that’s awesome, love what you did there, but Sally in Accounting, Tom in Marketing, and our CEO all want to be able to make edits AFTER it is “done” and “locked””. Uh oh. 3 (at this time) users with nothing in common- not the same profile or role… how are we to give them access so they can edit this read only record type (locked record)?

There are a lot of complicated ways to go about it- and depending on your situation you may decide another way would be best for your org. I came up with a couple of different avenues including some that used process builder but nothing that I really loved.

Then something popped in my head– Action buttons. One of the features of Action buttons is the ability to update a record. See where we’re going? I created an Action button for each of my “locked” record types and added it to the page layout. The action button layout gives me the ability to limit what fields can be edited once the record type is “locked” – if I don’t want them to be able to change it, I leave it off this layout. In my situation because different fields appeared on the different layouts, I have an action button on the object for each of the locked record types to reflect appropriately what can be modified on each. Future changes are easily managed, just remove or add to the layout as desired.

How you determine who can utilize the action button? I created a simple checkbox on the User record – “Can Edit Locked *object* records”. I added an exception to the validation rule written earlier for $users with the permission and done.

So that is how you can get edit access to a user for a read only field on a page layout without giving them access to the permission “Edit Read Only Fields”.

My special snowflakes who has this permission can now go into the locked record and make modifications as necessary without having to change record types or add additional page layouts or use any code.

Any questions? Thoughts? Concerns? Please share in the comments- always looking for feedback!

PS- If you use this, put the action at the end of your regular actions.  Lead off with something else like Post or you’ll be greeted by the action button layout when you access the page.  Other users without the permission on their user profile can still see and click on the action button, but will get a validation error when they go to save it.  Out of sight, out of mind works well here and you’ve got the rules to back up if someone gets click-happy.  Consider using field history to track changes as well depending on the situation.

Posted by: eliz_beth | July 14, 2015

Dreamforce 2015 – Where to Sleep at Dreamforce?

Updated for Dreamforce 2015

Yes, even though it is non-stop there are times you must sleep during Dreamforce! If anything for your own sanity and to keep up with all the amazing things you’ll experience.  Additionally you’ll want a place to drop off your swag, stash your clothes and take a shower.  Honestly this is easily your biggest expense getting to Dreamforce (short of airfare depending on where you’re traveling from).

Here’s some tips on how to save on lodging during Dreamforce:

  • Check for rates through your company travel program, if available.  You can lock in rates now if they are acceptable to you.
  • Alternatively, if you’re a member of a rewards program, look at your associated company’s offerings.  You may be able to apply your points to your stay or consider staying somewhere to maximize points for status and future travel.  I have come away from Dreamforce with enough points to cover vacation travel for my family before.  Whatever you do, do the math.  There are lots of tradeoffs to this approach.
  • Utilize various websites such as Orbitz, Priceline, etc to find rates that may be acceptable.
  • Dreamforce reserves rooms called a room block at various hotels in the area.  With the room blocks, there are usually discounted rates available only through the Dreamforce site after you have registered to attend.  Finding lodging via the Dreamforce registration site can include various additional perks such as free Wi-Fi access at that location rather than being charged.  In the Dreamforce registration site there is a list of hotels, distance from Moscone, prices, and options available to choose from.  Unless you are very lucky, my experience has been this is the opportunity for best rates.
    • Did you not register for a hotel when you registered for Dreamforce? Log back in and you can see what is available.  Rooms can open up closer or in the block, but do NOT count on it.
    • If you end up reserving a hotel that has a room block, but it was sold out on the registration site, contact the hotel and politely mention you are attending Dreamforce as well and want to see if they would match the block rate for your room.  Costs nothing to ask and may save you some money.  Don’t expect them to say yes, but you don’t know if you don’t ask!  I do know people whom have been successful with their requests and some who have not.
  • Do you know anyone who lives in the area? Friends, family?  Explore the option of asking to crash at their place.
  • AirBnB and other similar options- typically I’d say go for it, many people do and have success.  Just make sure you have all your documentation and have read through it all.
  • Roommates!  Even an expensive option can be more budget friendly with friends.  Coworkers, user group friends, Success community friends- lots of options are out there to meet people to share space with.  Check with the space to make sure you’re within their requirements (maximum # in room, etc).  When you reserve, if you don’t have a roommate yet but open to the option, get a room with two beds as you may meet someone before Dreamforce to share with!  There are always people looking for space.  Be smart but it can mean an opportunity for you to reduce your cost.
    • Idea- you have 2 beds, someone is looking for a room. They’re a stranger, but you know someone who can give up their room to the stranger so you and your non-stranger friend could share your room.  Just be VERY careful juggling reservations with the hotels.
  • Rental agencies – there are many options to consider through a traditional rental agency.  I know many small companies who have saved on costs by renting a house instead of everyone staying in a hotel.  A company, a group of friends- doesn’t matter who.  If staying with friends, be sure to agree up front on costs, payment, and determining who gets what sleeping place to avoid issues later.
  • Youth Hostels – this is an extremely affordable option used by many visitors to San Francisco.  There is one actually next to one of my favorite places to eat on Mason.  Prices vary depending on choices but short of staying for free I’ve not heard of anywhere cheaper.  It is a great solution if you need to save money and just want a place to stash your clothes, take a shower, and get some sleep.
  • NEW FOR 2015 – THE DREAMBOAT!!!!  We’ve all kidded around for years about how Dreamforce should just get a cruise ship and people could stay on it.  Well, they’ve done it and it sounds like it is going to be the place to stay!  They will have transportation to/from Dreamforce campus as well.

Those are some tips to staying in San Francisco.  There’s lots of things to consider while considering your options above as well.  Some of those include:

  • Distance from Moscone and Dreamforce Campus locations (not everything is in Moscone)
  • Transportation options (is it on a MUNI line? A Dreamforce shuttle line? Could I bike there?)
  • Your comfort level. Read up on locations in San Francisco- if you’re not a city person there may be some areas you will not feel comfortable in for various reasons.
  • Are you planning to attend late night functions/parties/etc? This could impact your transportation options in some cases or you may not want to have an hour plus commute.
  • Hotel benefits- free breakfast, free wifi, airport shuttles- all of these and more can make a difference in deciding where to stay,
  • Hotel differences- shared bathrooms with other guests, twin size beds, small rooms- if it is cheap, there’s usually a reason.  Not all hotels are the same of course so if you’re interested in one, research it or don’t be surprised you’re sharing a bathroom.

All told, if at all possible, I recommend staying somewhere near Moscone if your budget allows, at one of the official Dreamforce hotels as there will be shuttles  available to get around at least to those locations.  Within a short distance of Moscone there is usually the option of pedicabs as well.

The one thing I do not suggest, is to expect to wing it and find a room at the last minute or when you get there.  Also, sleeping at Moscone is not an option. Nor is camping under the dome on Howard. But wouldn’t that be fun?

If you have any lodging tips, please comment and I’ll add them to my Dreamforce Central page!

Posted by: eliz_beth | August 15, 2014

Moving posts and comments in Chatter

I’ve had a couple of experiences where I needed to populate a group with information from a prior system into a new Salesforce org.  It’s not the most difficult thing to do but you do need to pay attention to details to do it right.  Recently I was presented with a question on how to move everything from one chatter group to another after the security was changed to allow customers in the group (which should not be open to customers).

So here are my steps for doing this if you ever come up against it in the wild-

1-      Get Group ID from Salesforce for old group and note it for later.

2-      Create new Group with correct permissions. Note ID.

3-      Open Dataloader. Click on “show all objects”

4-      Choose FeedItem

5-      Run export pulling all available fields and filter on the Group ID you want to export. This will pull all the original posts but not the comments.

6-      Take results from export, Replace the old Group ID with the new Group ID.

7-      Upload the new file. Be sure to save the success file. (If you run into problems, consolidate all success files when completed into one success file)  This file should be the original posts, with their create dates,

8-      Now you’re going to do comments. In Dataloader, choose FeedComments.

9-      Perform an export, selecting all the available fields and filtered by the Group ID.

10-   Open this sheet in excel. Open the success file from the prior step. You’ll need to do a vlookup to match the old post item ID with the new post ID. Once they are matched up, you can then upload them to the associated posts in the new group.

Note, vlookups can be tricky. If you’re not experienced with it or with excel much, I recommend only working on a few posts at a time until you’re comfortable with the process.

So, if the time comes and something similar happens in your org, or perhaps you’re bringing on another org and want to keep their group history, hopefully this will help you.  If you are dealing with files, it just adds another layer of complexity, but the same basic ideas apply.

Edited to add:

As Rhonda points out in the comments, you want to use the Dataloader for your extracts as it will give you the 18 character casesafe ID that is compatible with vlookup in excel. Vlookup is case insensitive and will assume 123abc is the same as 123ABC.  There’s ways to get the 18 character ID, but trust me, stick to dataloader for this task completely.

Posted by: eliz_beth | April 22, 2014

DAB : Food

Hello again!

One of the ways you can save money attending Dreamforce is taking advantage of all the food offered to you as part of your badge/registration. Note- this is based on past experiences which may or may not be the same for this year.  I’ll revisit this topic closer to the event as well.

Breakfast: At Dreamforce there is at least one morning (typically the Marc keynote) where you can pick up pastries and such for breakfast.  Consider breakfast offerings at your hotel as well, if you get a free breakfast with your room, take advantage of it.  At minimum, grab some fruit you can snack on later.  Check back later here and on the Dreamforce website for more details on breakfast offerings.

Lunch:  Lunch is provided every full day of Dreamforce.  Typically it is a boxed lunch of a salad or sandwich or wrap, with a side or two, dessert, and a canned drink.  Last year was a great change as they set it up so you could pick what you wanted from the different options rather than have to take a whole box where only one item was appealing.  There were Dreamforce lunch bags in your event bag (swag bag) to use each day to collect your lunch.  I really liked this new approach and hope it continues this year.  There are different locations at all the campuses to pick up and eat lunch, including taking advantage of the brilliant weather on Howard Street and Yerba Buena Gardens.  Don’t be too late for the lunch period because once it’s gone, it’s gone.  Hopefully it’ll be a bit smoother this year with the feedback of last year’s experience.

Dinner:  Technically Dreamforce does not provide dinner, but you can squeeze dinner out of the evening Expo hours where there are typically appetizers and the such provided.  I have seen everything offered- from a baseball themed night with park foods to beef wellington squares, and of course there’s usually options for beverages including free beer, wine, and usually a special drink created for Dreamforce.  Most of the after parties (parties hosted by various companies after hours) will have food as well, so consider checking out a partner and grab some dinner that way as well.

As for snacks- well, that’s harder to come by during the day.  You might find someone passing out mints or candy bars- but your best bet here is to bring your own.  Next post I’ll talk about some tips for not breaking the budget outside of what Dreamforce typically provides.  My first Dreamforce I returned home and turned in my expense report.  My manager called me into his office asking where the receipts were for food.  Between my hotel choice and eating at Dreamforce and going out to different parties and events- I had 3 meals expensed for the week: when I arrived in town, one evening when I needed a break from everything, and before I left town at the end of the week.

Will it completely save your budget? Nope, but every little bit can help if you’re attending Dreamforce on your own or working on reasons why they should send you to the best week ever for Salesforce users!

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